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A Small Orange Reviews

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(1) A Small Orange Reviews

A Small Orange User Reviews

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Anonymous User

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A Small Orange Expert Review- From the Editors

131 Orange Street
Durham, NC 27701

ASmallOrange.com was founded in Atlanta in 2003. Now located in North Carolina, A Small Orange is a green web hosting company that not only uses wind energy, but allows many of their workers to do their jobs from home, lessening their impact on the environment. A Small Orange offers shared web hosting, reseller hosting, business class hosting, cloud virtual private servers and dedicated servers.

Review

Sales

A Small Orange takes sales questions by live chat and email. There’s a small graphic on the bottom on their website homepage that lets you know how long of a wait you can expect for email support. A nice touch!

I spoke with live chat rep Maria M., and she was able to share with me the philosophy of the company, as well as explain the differences between hosting plans. I felt absolutely no pressure to sign up, and Maria encouraged me to return to chat if I had further questions. Could not have gone better!

Setup

I signed up for a shared hosting account, which was configured and ready-to-use 15 minutes after I made payment. The welcome letter from A Small Orange laid out my plan details, gave me my username and password, and linked me to channels of support within the company. Very welcoming!

Billing

A Small Orange takes PayPal, checks, money orders and all major credit cards. I was billed properly every month for three years, and cancelled my account with no difficulty.

Pricing

Shared hosting starts at $5/month, reseller plans are $15/month and up, business class plans are $20/month, VPS runs $25 and up and dedicated servers are $175/month and more. A Small Orange is not the cheapest host online, but their pricing structure is well within average.

Reliability

My hosting server hardware was 100% reliable.

Help & Support

Support comes by live chat and a trouble ticket system. Average wait time for live chat is about five minutes, and all of my tickets were answered in less than 15 minutes. A Small Orange provides very personal support. There are no cut and paste answers, and you’ll never be linked to an online knowledge base. A Small Orange also has an active online forum where users can go to get support or quick answers from the community. Simply put, support is excellent!

Uptime

My uptime monitor indicated that A Small Orange maintained a 99.999% uptime rating.

Guarantee

  • 45 day money back guarantee.
  • 99.9% uptime guarantee.

Terms of Service

The Terms of Service are available in full online. Highlights include:
  • Uptime credits are given when 99.9% uptime guarantee falls short.
  • Clients solely responsible for website backups.
  • CPU/memory resource abuse not allowed.
  • IRC servers forbidden.
  • No spamming.

Bottom Line

Advantages

  • High end hosting experience.
  • Responsive, personal support.
  • Green hosting.
  • Free domains with some plans.
  • Endlessly scalable.
  • cPanel.
  • Strong network.

Disadvantages

  • No phone support.
  • Not the cheapest host on the block.

A Small Orange Plans

Linux Hosting Plans:

A Small Orange Linux Shared Plans from $3/month

Cloud Linux Hosting Plans:

A Small Orange Linux Cloud Plans from $25/month

Reseller Linux Hosting Plans:

A Small Orange Linux Reseller Plans from $15/month

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A Small Orange Coupons & Special Offers

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