CloudWeb Reviews

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CloudWeb User Reviews

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Anonymous User

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CloudWeb Expert Review- From the Editors

93 S Jackson St. #31077
Seattle, WA 98104

Started in 1999, is a cloud hosting company located in Seattle. CloudWeb offers cloud website hosting, cloud web servers, cloud web clusters, a turn-key reseller program, and domain names.



Sales questions are handled by email or live chat. Over a period of four days I could not seem to catch live chat reps online, so I turned to email. My pre-sales email was answered within a four hour period, and the rep was able to assist me in learning about cloud hosting, and recommending a plan that would work for my website.


Signing up for a new account takes place on CloudWeb’s website, and the ordering process is simple and easy-to-complete. After paying for my hosting, I received a welcome letter and invoice, and my account was setup and ready to use just a few moments later. Speedy and trouble-free.


CloudWeb accepts all major credit cards and PayPal, and billing assistance is offered through a web-based ticket system. I was always billed properly, and was able to cancel my hosting account without any trouble.


My hosting server hardware was 100% reliable.

Help & Support

Support is available by live chat and an online ticket system. Emergency tickets are answered in one hour or less and non-emergency support generally responds within 12-24 hours. Support techs were alert and helpful, and I felt I was in good hands with CloudWeb, though it would be nice to see more availability from staff on live chat.


My uptime monitor indicated that CloudWeb maintained a 100% uptime rating over two years.


I signed on for a cloud website package called Cumulus Pro that included 10 gigabytes of disk space and 100 gigabytes of bandwidth for $4.95/month. No doubt, a good deal. Cloud web servers are $25/month and include 38 gigabytes of disk space and 316 gigabytes of bandwidth. CloudWeb's prices are fair and right in line with other hosting companies.


  • 30 day money back guarantee.
  • 99.99% uptime guarantee.

Terms of Service

The Terms of Service can be viewed in full online. Highlights include:
  • Gambling websites not allowed.
  • No IRC scripts or bots.
  • File sharing/peer-to-peer activities forbidden.
  • No game servers.
  • Strict anti-spam policy.

Bottom Line


  • Fast, reliable network.
  • Choice of three data center locations.
  • Instant scalability.
  • Good tech support.
  • Money back guarantee.


  • Live chat not always online.
  • No phone support.

CloudWeb Plans

Cloud Windows Hosting Plans:

CloudWeb Windows Cloud Servers from $25/month

Cloud Linux Hosting Plans:

CloudWeb Linux Cloud Servers from $25/month

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CloudWeb Coupons & Special Offers

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