CtrlS.in Reviews

Contact Provider
16, Software Units Layout Madhapur (Hitech-City)
Hyderabad , Andhra Pradesh 500081
India
+91 40 42030700
Expert Rating
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Users' Rating
Billing
Help & Support
Pricing
Reliability
Sales
Setup
Uptime
GuruScore
85%
(7) CtrlS.in Reviews

CtrlS.in User Reviews

1 


Thursday, November 27, 2014

Awesome Website Speed

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Good Customer Support
Disadvantages: No
Verdict: Website speed is awesome. Prices are comparatively reasonable. MyClassboard Educational Solutions - Raveendra.


Friday, November 14, 2014

Excellent Cloud Security Services

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Timely Support
Disadvantages: So far good service
Verdict: CtrlS provided excellent services. Gatisoft Tech - Vipul Hathiwala (System Administrator)


Monday, October 27, 2014

Sound Technical team

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: easy-to-use control panel
Disadvantages: Nothing
Verdict: I get proper support and good response from team CtrlS.  Hexagon Software - Rajeev Menon (Sr. Database Manager)


Wednesday, October 08, 2014

CtrlS.in Rocks

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Customer Friendly
Disadvantages: No bad experience so far to mention...
Verdict: CtrlS team gives response within timelines. Azim Premji Foundation - Geo Joy (CTO)


Tuesday, September 16, 2014

Satisfied Customer Support

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Quick Response
Disadvantages: No Remarks
Verdict: I get response within time from CtrlS team. Information given to me by the team is accurate required one. Rajiv Gandhi Cancer Institute & Research Center(RGCI&RC) - Prahlad Bisht (System Engineer)


Tuesday, August 26, 2014

Impressive Cloud Hosting Services

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Business relationship
Disadvantages: Nothing to mention
Verdict: We were very discerning who we want to partner with in datacenters and we have chosen CtrlS, and we are very very impressive with their services. We have just begun our journey with Ctrls and we look forward to a very long fruitful business relationship in the future. Wish you good luck and all the very best.
1 

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CtrlS.in Expert Review- From the Editors

CtrlS.in was founded in 2007 and is the only certified tier-IV data center in India. CtrlS offers dedicated server hosting, colocation, cloud hosting, virtual private servers and Linux and Microsoft-based mail and messaging services.

Review

Sales

Sales questions are answered by email, live chat and telephone. I spoke at length with a live chat sales representative who quickly answered my many questions and was able to steer me toward a hosting plan that would fit my needs. Surprisingly, phone calls at CtrlS are only accepted from 9am-7pm (IST).

Setup

Signing up for a hosting account is done from CtrlS.com. The order form is short and easy-to-complete. Once my hosting was paid for, I received a welcome letter from CtrlS and a copy of my hosting invoice.

Billing

CtrlS accepts Diners Club, MasterCard, Visa, debit cards, net banking accounts and cash cards. Billing support is done through an online Service Desk or by email. My bill was always 100% correct, and I had no trouble cancelling my hosting account.

Pricing

CtrlS has a huge assortment of plans and services available. Cloud hosting prices start at $38/month, dedicated servers are $148/month and up, and hosted email services begin at $5.43/month. The pricing structure is about average, and there are enough plans available to cater to nearly any budget.

Reliability

I had no hardware issues to speak of during a one year stay with CtrlS.

Help & Support

CtrlS does support via an online Service Desk, telephone and live chat. Telephone support is only available from 9am-7pm (IST), though live chat and Service Desk support works around the clock. I experienced super fast response times by live chat and the service desk, and found support techs to be well-skilled and helpful. I’d happily give CtrlS a perfect support score were it not for their limited phone support hours. When calling after hours, clients are not able to even leave a message regarding an emergency, and that’s something that was a little off-putting.

Uptime

My uptime monitor indicated that CtrlS maintained a 100% uptime rating.

Guarantee

  • 99.995% uptime guarantee.
  • 30 day money back guarantee.

Terms of Service

The Terms of Service can be downloaded in .PDF form from the CtrlS website. Highlights include:
  • Services will be suspended for violating the TOS.
  • Hosting will be terminated for non-payment.
  • Spamming strictly prohibited.
  • Downtime reimbursed with service credits.

Bottom Line

Advantages

  • Impressive number of hosting plans available.
  • Green data center services.
  • 24/7 quality support by service desk and live chat.
  • Reliable network.

Disadvantages

  • Phone support only available during limited hours.
  • Downtime credits must be requested.
  • PayPal not accepted.

CtrlS.in Plans

Cloud Linux Hosting Plans:

CtrlS Linux Cloud Hosting Plans start at $38/month

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