Linode Reviews

Contact Provider
329 E. Jimmie Leeds Road, Suite A
Galloway, NJ 08205
United States
855-4-LINODE
Expert Rating
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Users' Rating
GuruScore
91%
(1) Linode Reviews

Linode User Reviews

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Anonymous User

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Review Writing Guide

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  • What do you love about Linode?
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Linode Expert Review- From the Editors

Linode.com is an unmanaged VPS hosting company based in Galloway, New Jersey. Linode features five different virtual private server hosting plans, all offering month-to-month payment plans and a seven day money back guarantee.

Review

Sales

There are many outlets of support for sales questions, including email, telephone, an IRC channel and Linode’s online forums. I sent an email to Linode late on a weekday evening and had a thorough response within one hour. Phone support is equally speedy and helpful. Linode’s IRC channel is a fantastic sales/support tool, as well. Linode reps constantly monitor the channel and are quick to answer questions.

Setup

I signed up for a VPS package from Linode’s website and was up and running within two minutes of making a payment. The welcome letter from Linode confirmed my account and linked me to Linode’s massive collection of help files and tutorials online. Smooth!

Billing

Linode accepts all major credit cards and the billing department is available for assistance by ticket system and telephone, but Linode doesn't accept PayPal. My bill was always accurate and I was able to cancel my account with ease.

Pricing

Linode has five unmanaged XEN-based VPS plans to choose from. I signed up for the Linode 512, and that included 512 megabytes of RAM, 4 CPU, 20 gigabytes of storage space and 200 gigabytes of bandwidth for $19.95/month. Linode's prices are slightly cheaper than the competition and offers lots of bang for your buck.

Reliability

My hosting server hardware was 100% reliable.

Help & Support

Support is available 24/7 by telephone, IRC and a trouble ticket system. Linode’s techs are quick to respond to questions and they managed to fix issues within moments of being contacted. All of my questions and concerns were addressed within 15 minutes, and I always felt I was in great hands. VPS newbies will love the Linode Library, which is a solid resource for everything VPS-related.

Uptime

My uptime monitor indicated that 3dcart maintained a 99.99% uptime rating.

Guarantee

  • 7-day money back guarantee.
  • 99.9% uptime guarantee.

Terms of Service

The Terms of Service for Linode are available for viewing on their website. Highlights include:

  • Misuse of system resources not allowed.
  • Zero tolerance policy for spam.
  • Accounts must be manually cancelled in the Linode Manager.
  • IRC hosting allowed.
  • Additional bandwidth is $0.10 per gigabyte.

Bottom Line

Advantages

  • Inexpensive.
  • Instantly scalable.
  • iPhone app available to manage account and reboot server.
  • Problem-free hosting.
  • Great support.

Disadvantages

  • Not capable of automatic fail-over.
  • Unmanaged.
  • PayPal not accepted.
  • Do not sell Plesk or cPanel licenses.

Linode Plans

Linux VPS Hosting Plans:

Linode Linux VPS Hosting from $19/month

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Linode Coupons & Special Offers

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