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MyHosting Reviews

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(8) MyHosting Reviews

MyHosting User Reviews

1 2 


Thursday, February 14, 2013

VerifiedVerified Review

myhosting.com is excellent!

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Live Chat was quite good
Disadvantages: n/a
Verdict:

myhosting.com is excellent! Especially the guidance of their kind live chat operators. And 7x24 support with telephone or live chat or ticket is also unbelievably fast, accurate and kind! And again unbelievably it is free! I couldn't believed it at the live chat that it will be effective this much and I wasn't expecting a good team with technical knowledge as this much with free service! I made a call to toll free phone, expressed my question and when I reached home, it was SOLVED! I am really glad and the most important is very much PEACEFUL that I transferred to myhosting.com! I hope this kind and express good support never ends some day. I recommend every one myhosting.com!


Wednesday, February 06, 2013

Never been more satisfied

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Reliability
Disadvantages: None
Verdict: I know more often than not myhosting.com likely hear user complaints and while I have had a few issues in the past, I have to say I have NEVER been more satisfied with the service the past year. I just wanted to congratulate all of myhosting.com team for a job well done in maintaining the overall service and user experience.


Wednesday, December 05, 2012

VerifiedVerified Review

Very affordable and reliable

Rating:
Bandwidth
Pricing
Uptime
Customer Support
Ease of use
SEO Friendliness
Security
Advantages: no known downtimes.
Disadvantages: only had one question, but it was answered immediately
Verdict:

Very affordable and reliable hosting company.


Tuesday, November 27, 2012

VerifiedVerified Review

Ease of use with classic service.

Rating:
Bandwidth
Pricing
Uptime
Customer Support
Ease of use
SEO Friendliness
Security
Advantages: Support
Disadvantages: ControlPanel
Verdict: Setting up a new domain, customer service helped me get CLASSIC working. They were very helpful.


Tuesday, August 28, 2012

Always courteous and prompt.

Rating:
Security
Performance
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: prompt accurate
Disadvantages: none
Verdict: myHosting has been giving me top-notch service for over 10 years and I have only positive things to say about them! Every time I had the slightest question they answered promptly and accurately and got things right. Denis D.


Monday, July 23, 2012

Great support team

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Uptime
Advantages: Knowledgeable Support
Disadvantages: Webmail UI
Verdict: I'm very happy with myhosting service, only one issue in over a year. pretty good imho. MyHosting web based email has a bad user interface, not user friendly at all. I called in to get help with my email hosting options and how to set it up and the rep was super knowledgeable and i even learned a lot of new technical things from him - and i'm a VERY technical person!
1 2 

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MyHosting Expert Review- From the Editors

SoftCom Inc.
10 Bay Street,  Suite 310
Toronto, ON M5J2R8
Canada

1-866-289-5091

MyHosting.com has been in business since 1997. Owned by SoftCom Inc. and headquartered in Toronto, MyHosting offers shared web hosting and virtual private servers, plus business and email services.

Review

Pricing

MyHosting’s pricing structure is about average in the industry, offering unlimited hosting plans for $4.84-$7.95 per month. The price you pay is dependent on how long the contract you sign up for lasts. Those paying yearly will get significant discount and those who pay month to month will be charged the higher fee.

Uptime

The premium uptime monitor I use indicated that my website stayed up without issue for the majority of my yearlong stay. I did have one month where my service fell below MyHosting’s 100% uptime guarantee. When I approached MyHosting and asked for a refund for the month, I was told they only offer a 99.9% uptime guarantee, despite their website indicating otherwise. Uptime was generally good, but the uptime policy is confusing at best.

Sales

I jumped on MyHosting’s live chat to ask a few questions about their shared hosting plan. Within fifteen seconds, I was greeted by a smart and friendly rep named Erman S. Erman knew his stuff and answered my questions thoroughly, never pressuring me to sign-up for an account. Perfect!

Help & Support

Customer support from MyHosting is available by telephone, email and live chat. Live chat response times are excellent, most commonly taking less than one minute to connect. I found the live chat support to be top-notch and helpful. Telephone support takes approximately ten minutes to answer and was less impressive. Most often, I was shuffled from support rep to support rep, and then told to file an email or support ticket. Unfortunately, email support was downright terrible. It took days, and sometimes more than a week, to get an answer from support this way and more often than not, my issues were never resolved by email.

Setup

I purchased a shared web hosting account from MyHosting.com. The sign-up process itself is as simple as filling out an online form. It took one hour to receive an invoice from MyHosting.com and about the same time for my account to be ready for use. Not as speedy as some hosts, but definitely smooth.

Reliability

My yearlong stay with MyHosting was a pleasant one overall. There were no hardware issues to speak of, though my website’s database would sporadically stop working. Each time, MyHosting support attributed the problem to server overload and promised to fix it. It never really resolved during my stay. On the plus side, email was rock solid and my general uptime was good.

Billing

I paid for my hosting account on a monthly basis and had no issues with the MyHosting billing department. I also had no trouble cancelling my account after one year of service.

Guarantee

  • 100% uptime guarantee
  • 30-day money back guarantee

Terms of Service

You can find the Terms of Service MyHosting on the web.  Highlights include:

  • Policy against spamming strictly enforced.
  • Users will incur additional fees for bounced checks, late payments and reactivations.
  • Excessive server usage will result in account suspension or cancellation.
  • Prices subject to change at any time.

Bottom Line

Advantages

  • Free domain with any hosting account.
  • Multiple domains may be hosted on one account.
  • Live chat support is superb.
  • Lots of add-ons included free.
  • Solid email service.

Disadvantages

  • Email support incredibly slow and very unreliable.
  • Some servers appear overloaded.
  • No warnings or communication about planned and unplanned service outages.
  • Confusing uptime guarantee.

MyHosting Plans

Windows Hosting Plans:

MyHosting Windows Plans from $8.84/mo

Virtual Private Server Plans:

MyHosting Windows VPS from $24.95/mo

Reseller Linux Hosting Plans:

MyHosting Linux Reseller VPS from $55.75/mo

Linux VPS Hosting Plans:

MyHosting Linux VPS from $15.95/mo

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