1260 North Hancock Street Suite 102
Anaheim Hills, CA 92807
(888) 890-1935
PortalFrontHosting was founded by Karim Roumani, the developer and founder of TekReach Solutions, more than eleven years ago. With offices in California, PortalFrontHosting specializes in Microsoft-based SharePoint hosting and services.
Review
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Sales
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Sales questions are taken by live chat, telephone and email. I spoke with both a phone representative and a live chat sales team member, finding all the answers I needed to open a hosting account in just a few moments. Simple!
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Setup
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Account sign up takes place online and accounts are guaranteed to be setup within one business day. I signed on for an account on a Monday morning and had my new account details and a welcome letter by email approximately four hours later.
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Billing
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PortalFrontHosting accepts credit cards via online vendor 2Checkout.com, and billing questions are handled via the support department. I had no billing issues and was never charged for services I had not ordered.
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Pricing
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PortalFrontHosting has three Sharepoint plans to choose from. The smallest plan, Lite, includes 100 megabytes of space for $9.99/month, and the plan accommodates 30 users. The Business Plan is custom URL capable, allows for 100 users, comes with 4 gigabytes of storage, and runs $24.99/month. PortalFrontHosting’s prices are about average for Sharepoint hosting.
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Reliability
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I found PortalFrontHosting’s hardware to be solid and reliable. All downtime (for scheduled maintenance or upgrades) was announced in advance, and there were no hardware failures of any kind to report over a one year stay.
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Help & Support
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PortalFrontHosting gives out support by live chat, telephone and email. While email support takes two hours or longer, I found speedy service by telephone. Live chat reps are mostly just as quick and helpful, though the chat app itself doesn’t always load as it should or work properly.
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Uptime
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My premium uptime monitor indicated that PortalFrontHosting maintained a 99.97% uptime record over a one year period.
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Guarantee
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30 day money back guarantee.
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99.9% uptime guarantee.
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Terms of Service
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The Terms of Service for PortalFrontHosting are not made publicly available on their website.
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Bottom Line
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Advantages
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Phone support is fast and helpful.
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Free subdomain plans available to anyone.
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Daily backups taken.
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Discounts available when paying yearly.
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Reliable network.
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Disadvantages
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Live chat app doesn’t always work.
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No PayPal accepted.
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Email support on the slow side.
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Terms of Service not made public.
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