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Vivio Technologies Reviews

Contact Provider
PO Box 345
Walla Walla, WA 99362
United States
1.877.44VIVIO
Expert Rating
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Users' Rating
Billing
Help & Support
Pricing
Reliability
Sales
Setup
Uptime
GuruScore
93%
(3) Vivio Technologies Reviews

Vivio Technologies User Reviews

1 


Friday, December 07, 2012

VerifiedVerified Review

Fantastic Service, Very High Quality Hosting, Love That It's Green!

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Amazing Service, Fantastic quality hosting and servers. Love that you can actually talk to a human being who is knowledgeable and helpful
Disadvantages: Had to wait a while for my dedicated server but they got me up and running right away on a virtual server.
Verdict: These guys are far and away the best hosting company I've ever worked with. They're super knowledgeable about performance and server issues. I had worked for months with Media Temple on why my server was slow and Jordan figured out in less than an hour that it was due to CPU utilization on my videos. I needed a higher powered host because I had so much traffic to my video content. I've migrated to Viviotech's hosting and my site is performing well again. When I had trouble migrating my site over, they actually went in and replicated the site to get me going. These guys are fantastic!


Wednesday, November 14, 2012

VerifiedVerified Review

Truly an open and honestly company.

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Very quick with outages.
Disadvantages: Never really had any. Once in a while reboots hang on vps but they resolve it quickly.
Verdict: I will never switch.
1 

Anonymous User

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Vivio Technologies Expert Review- From the Editors

VivioTech.net is a Christian Corporation that firmly believes in helping their fellow men and women in any way they're able. This community-focused hosting company uses green technology and offers Linux shared hosting, virtual private servers, dedicated hosting, and has an affiliate sales program.

Review

Sales

Sales questions can be directed to email or telephone. VivioTech also has a nice service that lets you ask a question via an online form, and the VivioTech team will follow up by phone.

I reached out to VivioTech first by email. It took several hours to receive a response, but I was impressed with the thorough nature of the sales team, and also their offer to call me if I needed further assistance. I also called phone support and was pleasantly surprised to find my call was immediately answered. VivioTech’s team of employees seemed confident and competent, a combination that can be hard to find in the hosting industry.

Setup

You can sign up for a hosting account directly from VivioTech’s website. The sign up process takes less than five minutes. After payment, I received an invoice and welcome letter that outlined by hosting plan and gave me the directions I needed to upload my site and get busy.

Billing

VivioTech accepts MasterCard, VISA and American Express, and the billing department is open during business hours Monday-Friday. My bill was always accurate and I was able to cancel my account with ease. The only downside here is VivioTech does not accept PayPal or Google Checkout, so a credit or debit card is necessary for sign ups.

Pricing

Shared hosting plans start at $3.95 per month for unlimited space and bandwidth. It's a great deal, but unfortunately is only offered to those who care to sign a one year contract. Virtual private servers run $34.95/month and up, and dedicated servers prices start at $150/month. VivioTech's shared hosting prices are a bargain, and their VPS and dedicated server prices run about average. On the plus side, VivioTech does offer frequent sales and accepts coupon codes at checkout.

Reliability

My hosting server hardware was 100% reliable.

Help & Support

Support is available 24/7 by email and telephone. Most of my tickets were responded to in less than 10 minutes, and telephone support is also quick to act. In addition to their quickness to act and fix things, VivioTech is very good at follow-through. There were several instances where an employee checked back in with me days after an issue was resolved just to make sure I was satisfied with my hosting experience.

Uptime

My uptime monitor indicated that VivioTech maintained 100% uptime over a one year period.

Guarantee

  • 100% uptime guarantee.
  • 100% satisfaction guarantee.
  • 30-day money back guarantee.
  • Will offer pro-rated refunds at any time.

Terms of Service

The Terms of Service is found on the VivioTech website. Highlights include:
  • Clients responsible for backups.
  • Unlimited space/bandwidth options are figurative, not literal.
  • Downtime will be credited.
  • Hate sites and adult content forbidden.
  • Spamming not allowed and will result in account cancellation.
  • No IRC clients or bots allowed.

Bottom Line

Advantages

  • Stellar customer service.
  • Pro-rated refunds available.
  • Solid network.
  • ColdFusion support.
  • Green hosting.
  • Resellers can earn up to $125 per sale.

Disadvantages

  • No live chat support.
  • No PayPal or Google Checkout payment options.
  • Unlimited plans not truly unlimited.
  • Some shared hosting plans not available on month-to-month contract.

Vivio Technologies Plans

Virtual Private Server Plans:

Vivio Windows VPS hosting plans from $41.95 / month

Linux VPS Hosting Plans:

Vivio Linux VPS hosting plans from $34.95 / Month

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Vivio Technologies Coupons & Special Offers

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