WebHost4Life
Expert Review- From the Editors
Webhost4life entered the web hosting business back in 2001. Newly owned by Endurance International Group, Webhost4life offers shared Unix and Windows hosting, plus SSL certificates and domain names.
Review
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Pricing
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Webhost4life offers unlimited hosting plans for $6.95 a month. The price is about average in the unlimited hosting industry. I’d happily give Webhost4life a much higher score here if it weren’t for the fact that you must pay for plans one to two years in advance.
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Uptime
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I keep track of my domains and websites by using a premium uptime monitor. That monitor showed that Webhost4life’s network was hit or miss. I had months without any issues and then months where my uptime was less than 60%.
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Sales
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Webhost4life’s website wasn’t clear on whether or not they offered an uptime or money back guarantee, so I reached out to them to find out. Sales support is available by live chat or telephone. I spoke with a fellow by the name of Jerold King on live chat. Mr. King was able to quickly and thoroughly answer all of my questions, and even pointed me toward the Terms of Service so that I could verify what I had been told. Live chat support takes just a few moments and the wait time for telephone sales support is around 15 minutes.
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Help & Support
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Customer support from Webhost4life can be found by phone, live chat or a trouble ticket system. I contacted support on several occasions, like when the server put out a memory error and numerous times when I questioned website speeds. Live chat support is fast, but most of the time Webhost4life refused to acknowledge that there was a problem. My trouble tickets were always answered, but it took several hours for that to happen. Phone support involves a 15-20 minutes wait time.
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Setup
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I bought a shared Unix hosting plan with Webhost4life. The sign-up process involved filling out an online form and waiting for information to be delivered by email. I had an invoice within seconds of paying and my welcome letter arrived 20 minutes later. Easy as can be!
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Reliability
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I remained with Webhost4life for one year. During that time, my hosting server was mostly reliable. I didn’t have a single hardware failure, though on weekends the server would often give off an out of memory error, leading me to believe that some hosting servers may be overloaded and therefore, not as dependable as they should be.
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Billing
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Webhost4life accepts all major credit cards and PayPal. I had no issues to speak of when paying for my account or with cancellation.
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Guarantee
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99.9% uptime guarantee
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30-day money back guarantee
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Terms of Service
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You can find the Terms of Service for Webhost4life online. Highlights include:
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BitTorrent tracking not allowed.
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Botnets forbidden.
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Spam policy strictly enforced.
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Domain registration fees are non-refundable.
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Bottom Line
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Advantages
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Free domain if paying two years in advance.
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Live chat support quick to respond.
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Environmentally friendly hosting.
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Wide variety of plans to choose from.
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Disadvantages
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No month-to-month plan options.
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Uptime is spotty.
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Servers possibly overloaded with clients.
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