UK Office
Host Lincoln Ltd t/a
WebHostingBuzz.co.uk
1 Riseholme Road
Lincoln, LN1 3SN
+44 0844 3583525
WebHostingBuzz was founded in 2002 as a shared hosting company. Today, WebHostingBuzz hosts more than 250,000 websites and offers shared web hosting, reseller hosting, virtual private servers and dedicated servers.
Review
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Sales
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Sales questions are taken by phone, help desk and live chat. Sales representative Dennis F. and I spoke at length by live chat, and I also spent some time on the phone with a rep. The sales team wasn’t pushy in any fashion, and really knew their stuff. My questions were easily and thoroughly answered, and the WebHostingBuzz staff was unbelievably friendly and eager to work with me. Excellent!
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Setup
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I signed up for a shared hosting account. Since I’d already asked the sales team how long it would take for my account to be ready to use, I was prepared for the two hour wait during which WebHostingBuzz ran a fraud check and prepared services for me. I received an invoice immediately after payment and had a welcome letter in my email inbox in just under two hours later.
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Billing
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WebHostingBuzz accepts all major credit cards, PayPal, Google Checkout and WebMoney. Billing support can be found by telephone, live chat and an online help desk. I contacted WebHostingBuzz six months into my contract because I was interested in upgrading to a VPS, and I was able to take care of business in short order. I also had no difficulty cancelling my account.
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Pricing
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Shared hosting prices start at $5.95/month (when paying one year in advance), reseller hosting is $13.95/month and up, VPS plans run $17.95/month and up, and dedicated server prices start at $139/month. All plans come with a free domain name. WebHostingBuzz offers market competitive pricing and is a good bargain for the money. The only negative here is that not all shared hosting plans are offered on a month-to-month basis, which means you must sign up for at least a one year contract.
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Reliability
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My hosting server hardware was 100% reliable.
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Help & Support
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Support is available by live chat, telephone, a help desk and an online forum. All of my support tickets were answered promptly and calls are also quick to be picked up. The support team was well versed in server management and left me feeling confident that my prized website was in good hands. Service announcements, such as planned maintenance, are announced well in advance on the company’s blog and forum. Top-notch!
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Uptime
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My uptime monitor indicated that WebHostingBuzz maintained a 99.999% uptime rating over one year.
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Guarantee
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99.99% uptime guarantee.
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30-day money back guarantee.
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Terms of Service
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The Terms of Service can be read on the WebHostingBuzz website. Highlights include:
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Spam, piracy and warez forbidden.
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Scripts may use no more than 25% of server resources.
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Adult content prohibited.
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Bottom Line
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Advantages
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Free domain for the life of your plan.
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Good value.
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Top-notch support.
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cPanel control panel.
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Solid network.
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Good communication.
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Disadvantages
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No month-to-month payment options on some sharing hosting plans.
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Setup can take a few hours due to fraud screening.
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