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ZipServers Reviews

Contact Provider
2410 W. Memorial Road, Suite C-332
Oklahoma City, OK 73134
United States
1.800.560.3450
Expert Rating
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Users' Rating
GuruScore
86%
(1) ZipServers Reviews

ZipServers User Reviews

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Anonymous User

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ZipServers Expert Review- From the Editors

Oklahoma City, OK 73134
1.800.560.3450

ZipServers.com has been in the business of hosting since 2004. ZipServers offers virtual private servers, Linux-based shared web hosting, cloud storage, dedicated servers, Compliance hosting, reseller hosting and an affiliate sales program.

Review

Sales

Sales questions at ZipServers are taken by phone, email or live chat. I asked questions exhaustively by email and phone and was impressed with the sales team and their answers. By live chat, oddly, answers were slow to come. When I asked whether a money back guarantee was available on shared web hosting plans it took nearly 20 minutes for the sales rep to get back to me. Likewise, when I asked live chat several days later to direct me to their terms of service I had to wait fifteen minutes for the answer. Sales team members are thorough and helpful, but live chat support needs to speed up their act.

Setup

Account sign up is done from ZipServers’ website and takes just a few moments. Shared hosting services are available immediately and dedicated servers and virtual private servers are set up in less than one day.

Billing

ZipServers accepts all major credit cards and PayPal. I was never charged for services I didn’t order and had no trouble in canceling my account.

Pricing

ZipServers has many plans and services to choose from. Shared web hosting starts at $7.95 a month, VPS runs $14.95 and up, and dedicated server prices begin at $129/ month. One awesome feature going for ZipServers is their Server Genie, an online form where potential clients can customize server specs and even barter over price. I was able to get a completely customized server in a data center of my choice for less than one-third of ZipServers’ advertised price.

Reliability

I had no trouble whatsoever with ZipServers’ hardware. I did have a few periods of downtime, but nothing that exceeded the uptime guarantee.

Help & Support

ZipServer support is available by email, trouble ticket system and phone. ZipServers shines here. Every single one of the tickets I submitted was answered within minutes, and I found equally quick service by live chat and telephone. Perfect!

Uptime

My uptime monitor showed that ZipServers maintained a 99.97% uptime record over a one year period.

Guarantee

  • 99.9% uptime guarantee.
  • 25 minute response time guarantee.

Terms of Service

The Terms of Service for ZipServers are available for viewing on their website.  Highlights include:

  • Excessive resource usage not allowed on shared hosting plans.
  • No file sharing or peer-to-peer activities permitted on shared hosting.
  • IRC forbidden.
  • No money back guarantee.

Bottom Line

Advantages

  • No long term contracts necessary. 
  • Support is superb!
  • Solid network and hardware.
  • Ability to choose which data center you’d like to use.
  • Server customization and custom quotes available with Server Genie.
  • Numerous sales going on at once.
  • Offers ZipRewards, a program where users can earn free hosting credits.

Disadvantages

  • No money back guarantee.
  • Sales support is knowledgeable, but very slow. 
  • User forums not active.
  • Website can be difficult to navigate.

ZipServers Plans

Linux Hosting Plans:

ZipServers Linux Shared starting $7.95

Linux VPS Hosting Plans:

ZipServers Linux VPS starting $14.95

Linux Dedicated Server Hosting Plans:

ZipServers Linux Dedicated Server starting $129/month

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