80 W. Sierra Madre Blvd, Unit #273
Sierra Madre, California 91024
DiscountASP.net is a Microsoft Gold Certified web host with more than 30,000 customers and numerous hosting awards under their belt. Headquartered in California, DiscountASP.net uses data centers in the United States and Europe and offers Windows-based hosting.
Review
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Pricing
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DiscountASP offers one simple plan to which features can be added for a fee. Their base plan includes 1 gigabyte of space and 80 gigabytes of bandwidth for $10/month. If paying by the year, customers can get three months free, bringing the total down to $7.50/month. DiscountASP is priced at least slightly higher than the competition and charges a bit more for things like MS-SQL, which runs $10/month.
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Uptime
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My premium uptime monitor indicated that DiscountASP maintained a solid 99.99% uptime rating over a two year period.
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Sales
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Sales questions can be asked on DiscountASP.net’s online forum or by email. I sent a few questions by email and was surprised to have very detailed answers in hand in under five minutes. My next set of questions was responded to in less than three minutes. All answers were thorough and not a single question went unanswered. Kudos!
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Help & Support
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I was pleasantly surprised by the high level of support offered by DiscountASP. Though they do not give out telephone or live chat support, questions sent to email or the support portal are answered lightning fast and in great detail. Customers are also free to use the very active user forums, and DiscountASP has a solid presence in social networking where I’ve seen them frequently dealing with customer concerns.
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Setup
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New accounts are signed up for online, a process that takes mere moments. Once you’ve paid for an account, a welcome letter is sent to your email address, along with an invoice. I had access to my account within ten minutes of payment.
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Reliability
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The hosting server where my domain spent two years suffered no hardware failure of any kind during my stay.
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Billing
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DiscountASP takes all major credit cards and their billing department is open during business hours Monday through Saturday. I had no trouble with billing during my two year stay or in cancelling my account.
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Guarantee
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- 30 day money back guarantee.
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Terms of Service
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The Terms of Service for DiscountASP are found on their website. Highlights include:
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DiscountASP may charge $15 or more for technical support that requires a system admin.
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Account reactivation following suspension will cost $30.
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No excessive CPU usage allowed.
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Spamming prohibited.
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Bottom Line
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Advantages
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Amazing technical support!
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Very solid and reliable network.
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Active user forums.
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Many extras offered.
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Disadvantages
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Slightly more expensive than other Windows hosts.
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No phone or live chat support.
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Charges extras for things like MS-SQL.
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PayPal not accepted.
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No uptime guarantee.
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