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Apps4Rent Reviews

Contact Provider
399 Thornall St
Edison, NJ 08837
United States
1-866-716-2040
Expert Rating
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Users' Rating
Billing
Help & Support
Pricing
Reliability
Sales
Setup
Uptime
GuruScore
75%
(28) Apps4Rent Reviews

Apps4Rent User Reviews

1 2 3 4 5 


Wednesday, June 30, 2021

TERRIBLE customer service!

Rating:
 Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: NOTHING
Disadvantages: EVERYTHING
Verdict: If I could leave ZERO stars, I would. I've worked for another business who was hit by Ransomware before. The key difference is they notified all their customers RIGHT AWAY. In addition, they emailed all their customers THREE times a day to give us updates on their progress of restoring our data. I have been freaking out for three days now, not knowing the nature of this service outage. I've had nothing but nightmares imagining all my data lost. Multiple times I've sat on hold for HOURS hoping to find out what is happening. Online chat sessions resulted in wait times excess of 45 minutes before a reply. Finally today they informed me about the nature of the outage. What a waste. I've paid employees to sit around waiting for services to come back online. Thanks for motivating me to buy a server for my office!


Friday, February 28, 2020

Great customer service!

Rating:
 Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Great customer service!
Disadvantages: nothing!
Verdict: With a new domain registration, incorrect email issue - Nash proactively found, communicated and resolved the initial registration issue. Nash took an extra step to monitor the new domain cancellation process in order to re-register it (without losing the new domain name). Nash's diligence created a really good impression on me as a new customer of the App4Rent services. THANKS once again NASH.


Thursday, February 13, 2020

Simply the best at what they do

Rating:
 Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Best service at honest pricing
Disadvantages: Cannot think of any
Verdict: Emma patiently answered my questions prior to beginning the migration process. When one record was slow to migrate she worked with my domain registrar to provide an explanation. I am pleased with the change in services. Everything is running fine and I appreciate Emma's support. The learning experience for me is that I should have let you handle the entire migration. It was my effort to handle the MX and related changes that prompted the contacts with Emma.


Friday, January 24, 2020

They were fast to answer and I am satisfied with their services.

Rating:
 Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Good, fast service
Disadvantages: uh...hard to think of any
Verdict: The engineers were able to resolve our problems in a span of a few minutes. I am pleasantly surprised!


Friday, January 17, 2020

Nash was super helpful in pointing more towards the service that I needed and getting it set up.

Rating:
 Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: The sales executive give an honest recommendation on the right product suitable our business.
Disadvantages: None that really stand out.
Verdict: I would recommend Apps4Rent for the reliable services that they provide round-the-clock. Kudos to their efforts!


Friday, January 3, 2020

Reliable tech-support

Rating:
 Sales
Setup
Billing
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Uptime
Advantages: efficient tech-support.
Disadvantages: nothing.
Verdict: I had just purchased Office 365 services and had run into configuration issues. The tech support engineer whom I have interacted with earlier also was able to resolve my issue quickly and efficiently.
1 2 3 4 5 

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Apps4Rent Expert Review- From the Editors

318 West 117th Street
New York, NY 10026
US: 1-866-716-2040

International: 1-646-506-9354

Apps4Rent.com was founded in 2004. A Microsoft Gold Certified Partner, Apps4Rent offers Hosted Exchange, Sharepoint, Dynamics CRM, virtual dedicated server hosting, email hosting, reseller and Virtual Desktop services.

Review

Sales
Sales questions at Apps4Rent are taken by live chat, telephone and email. I talked with both phone and live chat reps on numerous occasions. There was no wait time at all in connecting with live chat or telephone, and all sales team members were friendly and to-the-point. Sales reps not only answered my many queries, but also directed me toward online product demos that enabled me to test services thoroughly before purchasing. Helpful!

Setup
Signing up for an account is done from Apps4Rent’s website and is a simple process. A welcome letter with account instructions arrived the same afternoon I signed up, and my account was ready to use shortly thereafter. Sadly, the welcome letter and account configuration page contained some inaccurate and outdated information, but I was able to straighten out the issues within a few minutes by chatting with a telephone operator.

Billing
Apps4Rent accepts all major credit cards. The billing department is available for assistance by phone, live chat and email, and account cancellation is done by email address. I was never billed for services I did not order and had no trouble in cancelling my account.

Pricing
Exchange 2010 prices start at $6.95/month, Sharepoint plans start at $8.95/month and virtual dedicated server hosting runs $49/month and up. Additionally, Apps4Rent offers a 10% discount for paying annually. Apps4Rent is a good value for the money.

Reliability

I had no hardware issues with Apps4Rent during a one year stay.

Help & Support
Technical support questions are answered by email, live chat and telephone. The support team is quick to address problems and very thorough in their explanations. Phone wait times can be long, especially during business hours. Basic trouble tickets are usually answered in under an hour, but more elaborate issues can take as long as 24 hours to be handled.

Uptime
My uptime monitor indicated that Apps4Rent maintained a 99.98% uptime rating.

Guarantee

 

  • 99.99% uptime guarantee.
  • 30 day money back guarantee.

Terms of Service

The Terms of Service for Apps4Rent are found on their website. Highlights include:
  • Accounts must be cancelled by email.
  • Software piracy, trademarked and copyrighted content not allowed.
  • Company not responsible for loss of data.
  • Anti-spam policy enforced.

Bottom Line

Advantages

  • Value for the money.
  • Helpful tech support.
  • Excellent migration services.
  • Reliable.
  • Money back guarantee.
  • Offers all version of Sharepoint.

Disadvantages

  • Website instructions could be clearer.
  • Lack of support for niche products like Kaseya.

Apps4Rent Plans

WSS Hosting Plans:

Apps4Rent SharePoint 2010 Hosting from $8.95/month

Corporate Email Plans:

Apps4Rent Low Cost Exchange 2010 Hosting from $6.95/Month

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