318 West 117th Street
New York, NY 10026
US: 1-866-716-2040
International: 1-646-506-9354
Apps4Rent.com was founded in 2004. A Microsoft Gold Certified Partner, Apps4Rent offers Hosted Exchange, Sharepoint, Dynamics CRM, virtual dedicated server hosting, email hosting, reseller and Virtual Desktop services.
Review
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Sales
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Sales questions at Apps4Rent are taken by live chat, telephone and email. I talked with both phone and live chat reps on numerous occasions. There was no wait time at all in connecting with live chat or telephone, and all sales team members were friendly and to-the-point. Sales reps not only answered my many queries, but also directed me toward online product demos that enabled me to test services thoroughly before purchasing. Helpful!
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Setup
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Signing up for an account is done from Apps4Rent’s website and is a simple process. A welcome letter with account instructions arrived the same afternoon I signed up, and my account was ready to use shortly thereafter. Sadly, the welcome letter and account configuration page contained some inaccurate and outdated information, but I was able to straighten out the issues within a few minutes by chatting with a telephone operator.
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Billing
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Apps4Rent accepts all major credit cards. The billing department is available for assistance by phone, live chat and email, and account cancellation is done by email address. I was never billed for services I did not order and had no trouble in cancelling my account.
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Pricing
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Exchange 2010 prices start at $6.95/month, Sharepoint plans start at $8.95/month and virtual dedicated server hosting runs $49/month and up. Additionally, Apps4Rent offers a 10% discount for paying annually. Apps4Rent is a good value for the money.
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Reliability
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I had no hardware issues with Apps4Rent during a one year stay.
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Help & Support
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Technical support questions are answered by email, live chat and telephone. The support team is quick to address problems and very thorough in their explanations. Phone wait times can be long, especially during business hours. Basic trouble tickets are usually answered in under an hour, but more elaborate issues can take as long as 24 hours to be handled.
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Uptime
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My uptime monitor indicated that Apps4Rent maintained a 99.98% uptime rating.
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Guarantee
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99.99% uptime guarantee.
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30 day money back guarantee.
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Terms of Service
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The Terms of Service for Apps4Rent are found on their website. Highlights include:
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Accounts must be cancelled by email.
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Software piracy, trademarked and copyrighted content not allowed.
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Company not responsible for loss of data.
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Anti-spam policy enforced.
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Bottom Line
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Advantages
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Value for the money.
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Helpful tech support.
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Excellent migration services.
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Reliable.
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Money back guarantee.
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Offers all version of Sharepoint.
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Disadvantages
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Website instructions could be clearer.
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Lack of support for niche products like Kaseya.
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