BudgetVM Reviews

Contact Provider
2360 Corporate Circle. Suite 400
Henderson, NV 89014
United States
1.877.378.3769
Expert Rating
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Users' Rating
Billing
Help & Support
Pricing
Reliability
Sales
Setup
Uptime
GuruScore
80%
(4) BudgetVM Reviews

BudgetVM User Reviews

1 


Wednesday, March 25, 2015

very fast setup

Rating:
 Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: speed of delivery
Disadvantages: none yet.
Verdict: The plans listed above are wrong, I have the E3 dedicated server. I just ordered a dedicated server recently and it took less than 10 minutes to arrive. Everything is working and as-ordered. No problems yet but I just got it.


Thursday, March 12, 2015

Good price for what you get

Rating:
 Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: uptime, support
Disadvantages: not the cheapest
Verdict: Recommended by a friend. Paid, had server quickly. Interactions were quick and friendly. Uptime was good, support was quick to respond. Not sure why these guys get a bad rap, my experience was smooth.


Tuesday, June 18, 2013

No No No

Rating:
 Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Seemingly Cheep
Disadvantages: Stay Away. You've been warned!
Verdict: I have used them or two months. I have two VPS, one in Dallas and the other in Los Angeles. There is ALWAYS a problem. My sites are down daily now. YOU DON'T SAVE MONEY BY USING THIS BUDGETVM! I have 150 website. I have clients that run Adwords campaigns. I gave them numerous opportunities to fix this. Time to move. That time alone will cost me several hundred $.
1 

Anonymous User

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BudgetVM Expert Review- From the Editors

BudgetVM.com was founded in 2007 by a group of seasoned industry veterans who'd been offering hosting services since the mid 2000s.With a global datacenter presence, BudgetVM offers Linux and Windows virtual private servers and dedicated servers.

Review

Sales
Though BudgetVM specializes in low-priced unmanaged virtual private servers, I’d heard they offered some managed services for a fee. I wanted to learn more about this and set off to contact them. Pre-sales questions are taken by toll-free telephone and also by filling out a contact form from BudgetVM’s website. I called BudgetVM just before 8pm on a Tuesday evening, but wasn’t able to connect with anyone. My call went straight to voicemail, as it did the next two days when I called during business hours. Next, I turned to their online contact form. I sent my questions on a Thursday afternoon. Then I waited. And waited. When my answers did finally arrive the following Monday—some four days later—I was pleased with the lengthy response and price quotes, though largely dissatisfied with the amount of time it took BudgetVM to get in touch with me. I posed one additional follow-up question and again it took several days for the company to reach out to me. I understand that customers must come before sales, but BudgetVM’s sales department seems to move at a snail’s pace.

Setup
I submitted my order, paid the invoice and my server was immediately deployed. At the same time I was receiving my confirmation of payment by email, I also had a welcome email from BudgetVM that outlined my account details and directed me where I could go for assistance in setting up my virtual private server. Perfect!

Billing
I paid for my hosting via PayPal on a monthly basis. I was never billed inappropriately and had no trouble cancelling my account.

Pricing
BudgetVM’s price tags aim toward the frugal-minded. Linux virtual server prices start at $3.99 a month, Windows VPS runs $14.99 a month and up, and dedicated servers start at $74.99/month. BudgetVM also price matches, and they were not only willing to meet the price of one of their competitor’s with me, but actually beat it by a few bucks a month.

Reliability

Overall, BudgetVM maintained a solid uptime record over a two-year period, and the hardware was 100% reliable. There were, of course, a few instances of minor downtime, including a DoS attack, kernel upgrades and routine maintenance. BudgetVM maintains an active database of network announcements, so it was easy for me to see what was going in with their network at any given moment.

Help & Support
BudgetVM gives support via an online help desk and by telephone. I found it nearly impossible to reach anyone by phone, no matter what time I called. The few times I did get through, I was advised to submit a trouble ticket. Trouble tickets are responded to, albeit it slowly. When my server began to reboot manually one day, I submitted an emergency ticket, but then had to wait 12 hours for a response. Support is solid, but needs to be much faster.

Uptime
My premium uptime monitor indicated that BudgetVM maintained a 99.999% uptime rating over a two-year period.

Guarantee

  • 100% uptime guarantee.
  • 30-day unconditional money back guarantee for virtual private servers.
  • 7-day money back guarantee on dedicated servers.
  • 0% packet loss guarantee.

Terms of Service

The Terms of Service and Acceptable Use Policy can be read online.  Highlights include:

  • Illegal files or unlawful action will result in account suspension.
  • Cancellations must be submitted 7 days prior to renewal date.
  • No spamming.
  • Copyrighted files not allowed without appropriate permission.

Bottom Line

Advantages

  • Budget friendly prices.
  • Willing to price-match the competition.
  • Excellent money back guarantee.
  • 100% uptime guarantee.
  • Choice of datacenters.
  • Good uptime.

Disadvantages

  • Support is slow!
  • No live chat.
  • Phone availability is questionable.

BudgetVM Plans

Virtual Private Server Plans:

BudgetVM Windows Virtual Server Packages (xen) from $14.99

Linux VPS Hosting Plans:

BudgetVM Linux Virtual Server Hosting (OPenVZ) from $14.99/mo
BudgetVM Linux Virtual Server Hosting (xen) from $6.99/mo

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