Unit D Edward House
Grange Business Park
Whetstone
Leicestershire,LE8 6EP
GB
0800 634 4874
FreeVirtualServers.com was started up in 2001. This U.K. based web hosting company offers free web hosting, shared web hosting, business hosting, reseller hosting, dedicated servers, web design services and domain names.
Review
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Sales
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Sales questions are taken by toll-free telephone number, live chat, online forum and trouble ticket system. I found all forms of sales support to be quick, friendly and helpful. Operators seemed to not only know their stuff, but offered me a customized plan not listed on their website. Terrific!
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Setup
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A welcome letter arrives in your email inbox shortly after paying for or getting a free hosting account. The letter was self-explanatory, and contained all the information I needed to get my site online and access my hosting control panel.
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Billing
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FreeVirtualServers takes all major credit cards, PayPal and WorldPay. Invoices are available for viewing inside the Client Area of the control panel, which makes account management simple and easy.
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Pricing
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FreeVirtualServers has many, many plans and services to choose from. Free web hosting is not exactly free, as it comes with a $16.50 setup fee, though that’s still a small price to pay for lifetime free web hosting. Paid shared hosting accounts start at $3.66/month, and also come with a small setup fee, but include a free domain name. Prices are not only affordable, but a great value for the money.
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Reliability
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I had zero issues with server hardware while keeping a domain with FreeVirtualServers and uptime was impressive.
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Help & Support
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FreeVirtualServers takes support questions on their user forums, by trouble ticket system, live chat and by telephone. Support reps are generally quick to address tickets and phone calls, and answers are always informative and polite. One complaint: Live chat is not available 24/7. Likewise, not much attention seems to be directed to user forums.
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Uptime
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My uptime monitor showed that FreeVirtualServers maintained a 99.9998% uptime rating over one year.
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Guarantee
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Terms of Service
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The Terms of Service for FreeVirtualServers are found in full on their website. Highlights include:
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Adult content not allowed.
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Copyright infringements will lead to automatic suspension of account.
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Chain letters, pyramid schemes and spamming forbidden.
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IRC networks not allowed.
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Bottom Line
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Advantages
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Free domain with paid hosting accounts.
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Trouble-free hosting.
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Great uptime.
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cPanel control panel.
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Custom plans available.
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Server status always available for viewing.
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Disadvantages
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Setup fees.
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Live chat not available 24/7.
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No uptime or money back guarantees.
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