800 Palisade Ave Suite #1007
Fort Lee NJ 07024
HostSEO is a division of T35 and was founded in late 2009. HostSEO’s unique approach of giving customers C-class IPs to help boost search engine rankings has made them one of the hottest growing hosts in the industry. HostSEO handles more than 5,000 websites and has datacenters in Indiana and New Jersey.
Review
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Sales
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I had a few questions for HostSEO and took to their live chat to ask about their one-fits-all hosting plan. Since I didn’t need as many IPs as the base plan offered, I wanted to see if I could acquire a plan that was more fitting of my needs. Unlike many other hosts these days, I was pleased to learn that the sales representative I spoke with on live chat was not outsourced, and was thoroughly involved with HostSEO directly. HostSEO was able to create a smaller, more personal plan for me and the sales team member was both professional and well versed in the industry. Excellent sales experience!
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Setup
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Within minutes of paying for my web hosting account with HostSEO I received an introductory letter that detailed the specifics of my account and informed me of my username, password and login details. The setup with HostSEO was a quick and simple process that could not have gone any smoother.
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Billing
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HostSEO offers the option for customers to pay via PayPal, 2Checkout or by physically mailing in payment to their offices. I paid for my web hosting account with PayPal and was immediately given an email receipt from PayPal, as well as a confirmation of payment from HostSEO. I was not charged for services I had not ordered and was pleased with the overall billing experience.
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Pricing
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HostSEO’s base plan offers 20 gigabytes of space, 200 gigabytes of bandwidth and 5 C-class IPs for $25 per month. Since you are allowed to host as many domains as you like with that space, this plan must be compared to a reseller hosting plan. With the space, bandwidth and IPs included, HostSEO’s web hosting plans are well within average pricing in the industry.
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Reliability
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HostSEO has proven itself to be incredibly reliable. To date, I’ve not had any instance of hardware, software or network difficulty.
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Help & Support
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I’ve had the occasion to contact HostSEO support twice. HostSEO offers live chat support, as well as assistance through a trouble ticket system online. The HostSEO support team is extremely reliable and knowledgeable, and was able to assist me in mere moments. To date, I’ve never had to wait more than 15 minutes to receive a response to my inquiries. My only complaint here is that, while the help desk is staffed 24/7, there is no telephone support and live chat support is only available 8 hours each day.
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Uptime
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I employ a premium uptime monitoring tool and have not experienced any downtime with HostSEO. The HostSEO network has been stable and 100% reliable.
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Guarantee
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- 99.9% uptime guarantee
- 30 day money back guarantee
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Terms of Service
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HostSEO’s Terms of Service can be found on their website. Highlights include:
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Illegal activities will be reported to appropriate law enforcement agencies.
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SPAM prohibited and will result in suspension or termination of services.
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No adult, pharma or gambling related websites allowed.
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Bottom Line
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Advantages
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Extremely reliable network
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Support staff is quick and helpful
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24/7 help desk support
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Easy to use WHM and CPanel control panels
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Competitive prices
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Willing to customize plans
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Disadvantages
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No telephone support
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Live chat only staffed 8 hours per day
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