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Hostwinds Reviews

Contact Provider
9 E. 4th St., Suite 1002
Tulsa, Oklahoma 74105
United States
1.855.HOSTWINDS
Expert Rating
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Users' Rating
Billing
Help & Support
Performance
Pricing
Reliability
Sales
Security
GuruScore
89%
(14) Hostwinds Reviews

Hostwinds User Reviews

1 2 3 


Monday, December 31, 2012

VerifiedVerified Review

must-have, hasttle free hosting

Rating:
Security
Performance
Sales
Setup
Billing
Pricing
Reliability
Advantages: Always willing to help, always going the extra mile
Disadvantages: None
Verdict:

I had tried 3 or 4 hosts before i found Hostwinds. Its set and forget hosting in effect. no need to worry about hosting issues, just focus on your site/ business. Courteous, professional and highly customer focused. Highly recommended. 2 high end sites with Hostwinds now..


Monday, December 10, 2012

Responsive, Cool and Reliable

Rating:
Security
Performance
Sales
Setup
Billing
Pricing
Reliability
Advantages: Their Customer Support is Second to none
Disadvantages: None yet
Verdict: I would recommend to anyone...


Friday, November 23, 2012

Awesome!

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Transfered all my sites from hostgator.
Disadvantages: None :)
Verdict: Amazing person :P


Tuesday, November 20, 2012

friendly, great, fast, always on time :)

Rating:
Security
Performance
Sales
Setup
Billing
Pricing
Reliability
Advantages: everything
Disadvantages: nothing
Verdict: the server was just too much for me :D couldnt use it as much as i wanted, service and support were great :)


Friday, November 09, 2012

The reviews say that the support team disappears if there's an issue, but that's not the case

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: I can talk to the support team like they're my friends.
Disadvantages: None really. With any downtime, they let me no that they're doing their best and my website is always up again quickly.
Verdict: The one issue with downtime that I had, I opened a ticket and they made sure to let me know I was being taken care of. Then, when the site was back up and running, they took the time to let me know. Their service is very proffesional, and I don't see my self moving anytime soon!


Wednesday, October 17, 2012

superb

Rating:
Security
Performance
Sales
Setup
Billing
Pricing
Reliability
Advantages: Support team is always on. Problems get solved in less than a heart beat
Disadvantages: None so far
Verdict: The best company I have ever worked with. Their support system is simply amazing. Fast response under 5 minutes, but usually they answer back in less than one minute. They solve problems very fast. They have great prices.
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Hostwinds Expert Review- From the Editors

Founded in 2010, Hostwinds is an Oklahoma-based web hosting company offering shared hosting, business class hosting, reseller hosting, virtual private servers, dedicated servers and cloud hosting.

Review

Sales

Hostwinds takes sales questions by telephone, live chat and an online ticket system. I first attempted to reach Hostwinds by phone, but the call went straight to voicemail. Next I tried live chat and found success. I ended up chatting with the Hostwinds CEO (Peter Holden) at length. Mr. Holden was able to give me some background information on the company and answer my many questions, though there was often a lengthy (4-5 minute) wait between answers. I’m guessing he was juggling multiple customers at once and, of course, actual clients take priority over new sales. At least I hope that was the case. Overall, good experience though could have been speedier.

Setup

New sign-ups take place directly from Hostwinds’ website. The entire process takes just a few moments, and is easy enough for new webmasters to complete with ease. My account was ready-to-use less than five seconds after making payment. Perfect!

Billing

Hostwinds takes all major credit cards, PayPal, PayZa and Google Checkout. I was never billed inappropriately and was able to cancel my account with ease.

Pricing

Hostwinds’ unlimited shared web hosting starts at $3.50/month, business hosting runs $5/month and up, and reseller hosting starts at $10/month. All of Hostwinds’ other services are similarly priced cheaply. Hostwinds is one of the least expensive hosts around today.

Reliability

I only had my VPS down for 6.5 hours once. Other than that, I had no hardware issues of any kind while staying with Hostwinds over a one year period.

Help & Support

Hostwinds offers support by live chat, telephone and a trouble ticket system. During an average day, one in which there are no emergencies like downed servers, Hostwinds answers tickets, call and chats with relative speed. When there are problems, however, it seems Hostwinds sends all calls to voicemail and disappears completely from live chat. This is both good and bad. It’s good, if only because it means Hostwinds is putting all their efforts into fixing the problem, but bad, because it makes it seem as if Hostwinds is desperately understaffed and unable to cope in a crisis. Overall, I was happy with support, though they could up their communication and availability during troubled times.

Uptime

My uptime monitor showed that Hostwinds kept to their uptime guarantee with a 99.95% uptime rating.

Guarantee

  • 60 day money back guarantee.
  • 99.9% uptime guarantee.
  • 100% satisfaction guarantee.

Terms of Service

The Terms of Service for Hostwinds includes the following:
  • Using a shared hosting account as a backup service not allowed.
  • IRC scripts/Bots not permitted.
  • Gambling sites forbidden.
  • Zero tolerance spam policy.
  • Clients responsible for performing backups.

Bottom Line

Advantages

  • Cheap!
  • Friendly support.
  • cPanel control panel.
  • 60 day money back guarantee.
  • Easy to upgrade/downgrade.
  • Solid network.

Disadvantages

  • Support tends to disappear during a crisis.
  • Live chat support sometimes slow. Understaffed?

Hostwinds Plans

Virtual Private Server Plans:

Hostwind Windows VPS Servers from $30/month

Linux VPS Hosting Plans:

Hostwind Linux VPS Servers from $17.75/month

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