Servage Reviews

Contact Provider
4747 36th Street
Long Island City, NY 11101
United States

Expert Rating
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Users' Rating
GuruScore
71%
(1) Servage Reviews

Servage User Reviews

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Anonymous User

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Sales
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Servage Expert Review- From the Editors

Servage.net was founded in 1998 under the name Servage Hosting. With offices in Germany, Sweden, the United States and Australia, Servage offers Linux cluster hosting and virtual private servers.

Review

Sales
Servage takes pre-sales questions by live chat, telephone and email. I wanted to learn more about the data center Servage uses, so I fired off an email early on a Monday morning to see what I could find out about Servage’s network and hardware. Fast forward one week and I was still missing a response. I sent a second email, waited another week and once again, Servage did not respond. I finally did manage to connect with a sales team rep by live chat, though the call didn’t go very smoothly. I was put on-hold for up to fifteen minutes at a time and the operator I spoke with didn’t seem to know anything about data centers, much less which data center Servage uses. Disappointing!

Setup
Account setup is quick and painless. After signing up and paying for my hosting account, I received a welcome email with my hosting details and a copy of my invoice.

Billing
Servage.net accepts all major credit cards, Skrill Moneybookers, bank transfer and PayPal. My hosting bill was always correct, and I had no trouble upgrading my account or cancelling it.

Pricing
Servage clustered server hosting must be purchased at least three months in advance. That plan comes with unlimited space and bandwidth, costs $7.50 per month, and carries with it a $14.99 setup fee. Virtual private servers are $19.95/month, plus a $14.99 setup fee. Servage’s prices are not the cheapest on the block, but they are reasonable. Saying that, the setup fees are pricey and feel unnecessary in today’s world of instant setup hosting.

Reliability

My server hardware was undeniably reliable. Save for routine maintenance, I had no issues whatsoever. Servage’s network had a few hiccups, including two extended periods of downtime that went completely unexplained.

Help & Support
Hosting support comes by telephone and an online ticket system. Most of the time, Servage responded to my simple requests for support in less than one hour. There were several instances each month, however, when I never received a reply in any fashion to my queries. I inquired about slow MySQL speeds on numerous occasions, yet didn’t get a response. Likewise, when my email slowed to a crawl, often taking more than 20-minutes to send an email, I filed a ticket and heard nothing in the way of a resolution or answer.

Uptime
My premium uptime monitor indicated that Servage.net maintained a 99.89% uptime rating over a two-year period.

Guarantee

  • 99.98% uptime guarantee.
  • 5-day money back guarantee.

Terms of Service

The Terms of Service and Acceptable Use Policy are found online. Highlights include:

  • Adult content allowed.
  • Illegal files and activity will result in account suspension.
  • No spamming.
  • No IRC.

Bottom Line

Advantages

  • Support available in multiple languages.
  • Good speeds.
  • Easy setup.
  • Money back guarantee.
  • Support generally quick to respond.

Disadvantages

  • Customized control panel slow and lacking features.
  • Slow FTP transfers at times.
  • MySQL sluggish.
  • Service outages went unexplained.
  • No true month-to-month hosting plans.
  • Hefty setup fees.

Servage Plans

Linux Hosting Plans:

Servage Unlimited Shared Linux Plan from $7.50/month

Linux VPS Hosting Plans:

Servage Linux Virtual Private Server plans from $19.95

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