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Server Intellect Reviews

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(3) Server Intellect Reviews

Server Intellect User Reviews

1 


Wednesday, July 03, 2013

Server Intellect has very good Windows Webhosting!

Rating:
Sales
Setup
Billing
Reliability
Help & Support
Uptime
Pricing
Advantages: Quick supportFast load times Always online 24 hour 7 days a week support very friendly techs
Disadvantages: would like more features and options in the control panel
Verdict: Good host with excellent support


Friday, August 03, 2012

Best Windows Cloud Hosting Support

Rating:
Sales
Setup
Billing
Reliability
Help & Support
Uptime
Pricing
Advantages: 24 Hour Technical Support Fast response times to tickets Up-time has been 100% Easy setup and system configuration
Disadvantages: No re-seller cloud hosting accounts
Verdict: Server Intellect provides a very stable and reliable Windows Cloud Hosting account. They have a very knowledge support team and are available to contact 24 hours 7 days a week.
1 

Anonymous User

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Server Intellect Expert Review- From the Editors

189 S. Orange Ave. Ste 1410
Orlando, FL 32801
1.800.317.8552

ServerIntellect.com was founded in 2003. This Orlando-based web hosting company offers Windows dedicated servers, public and private cloud hosting and an affiliate sales program.

Review

Sales

ServerIntellect gives live chat, telephone and email pre-sales support. Live chat and telephone sales questions are answered almost immediately, and email support takes about 30 minutes. I found all of ServerIntellect’s sales team members to be dependable and helpful, and several offered to set up an account for me immediately, so I wouldn’t have to go through the online order process. Excellent!

Setup

Signing up for an account can be taken care of online, by telephone or through live chat. ServerIntellect verifies each order by telephone, a process which takes only a few moments, and then you’re good to go. Smooth and hassle-free!

Billing

ServerIntellect accepts all major credit cards. The billing department is available for assistance by live chat, trouble ticket system and telephone. I was able to easily upgrade my account with billing on two occasions. Additionally, I was never improperly billed and had no difficulty cancelling my account.

Reliability

I had no hardware issues of any kind during a one year stay with ServerIntellect.

Help & Support

ServerIntellect is known for their ServiceFirst Support, a free support system that’s available 24/7. Live chat and phone support is outstanding. Techs answering calls through those services resolve issues quickly and easily. Trouble tickets are a bit slower to be completely cleared. My average wait-time for support by ticket system was 90 minutes, even during an emergency.

Uptime

My uptime monitor indicated that ServerIntellect maintained a 99.998% uptime rating. Credit is given for unplanned downtime, though clients must request it themselves.

Pricing

There are several hosting plans to choose from with ServerIntellect. Dedicated servers start at $229/month, public cloud hosting is $9.95/month and up, and private cloud server prices begin at $99/month. ServerIntellect’s hosting servers are top-of-the-line and robust, but prices are considerably higher than the competition, and they’re clearly not a budget host.

Guarantee

  • 99.9% uptime guarantee.
  • 30 day money back guarantee.

Terms of Service

The Terms of Service can be read in full online. Highlights include:

  • Private cloud and dedicated servers do not qualify for money back guarantee.
  • Late payments are subject to a $25 late fee.
  • Spamming strictly prohibited.
  • Bandwidth overage is billed at $1 per gigabyte.

Bottom Line

Advantages

  • Full featured plans.
  • Robust platform.
  • Unity control panel is easy to learn and use.
  • Responsive support.
  • Dependable.
  • Many options for server configuration.

Disadvantages

  • Pricey.
  • Downtime credits must be requested.
  • PayPal not accepted.

Server Intellect Plans

Cloud Windows Hosting Plans:

ServerIntellect Windows Cloud Hosting Bundle: Hosted Website, Database, & Email from $14.95/month

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