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SiteGround Reviews

Contact Provider
Edificio Neptuno, Via Ricardo J. Alfaro
City of Panama, Tumba Muerto
Panama
1-866-605-2484
Expert Rating
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Users' Rating
Billing
Control Panel
Customer Support
Help & Support
Pricing
Reliability
Sales
GuruScore
97%
(628) SiteGround Reviews

SiteGround User Reviews

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Friday, April 20, 2018

Generally good.

Rating:
Help & Support
Advantages: Fast response from Tech Support
Disadvantages: Incomplete response. What next step should I take?
Verdict: Not sure whether I have to uninstall and reinstall WP or not? Support Technician left that part vague.


Thursday, April 19, 2018

simply the best hosting service, sorry.... simply the best online service experiance today. this kind of service should be set as standards. it would make our world would be a better place to live in

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: all!
Disadvantages: none
Verdict: go with this ppl!!!!!


Wednesday, April 11, 2018

Excellent support. I will ask for him when ever I need assistance.

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: All Good
Disadvantages: None
Verdict: Great


Thursday, April 05, 2018

Excellent

Rating:
Sales
Setup
Billing
Pricing
Help & Support
Advantages: I called to inquire about technical capability and ended up purchasing a three-year plan!
Disadvantages: Nothing yet.
Verdict: Excellent. I can't yet comment on Reliability and Uptime as I've been a customer for one day only. But I called with a pre-sales question, the CS rep was excellent, answered all my questions promptly, provided good feedback and in the end I purchased a plan. He then stayed with me to set up my domains, install WordPress etc. Couldn't have asked for more.


Monday, March 26, 2018

Excellent technical service and excellent customer and technical support too.

Rating:
Tech Support
Control Panel
Pricing
Uptime
Software
Customer Support
Security
Advantages: tech support extremely fast and helpful extensive customer control over technical issues totally reliable
Disadvantages: none really
Verdict: I've been with several hosts over the years, with always some issue to them, whether limited user control over account, or bad tech support, or downright slow service (i.e. page loads). Never looked back since I switched to Siteground several years ago now - their support for different platforms is great, and I have nothing bad to say about them.


Saturday, March 24, 2018

Great

Rating:
Advantages: 10 out of 10
Disadvantages: 0 out of 10
Verdict: Very good assistance, really appreciate it
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Anonymous User

Skip Navigation Links. As simple as ... 1 2
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Review Writing Guide

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SiteGround Expert Review- From the Editors

SiteGround was founded in 2004 as a shared web hosting service provider.  The SiteGround of today is a large company with offices in Panama, London and Bulgaria, offering shared, reseller, semi dedicated, dedicated and cloud web hosting services.  SiteGround hosts more than 250,000 domains in five data centers, including Houston, Dallas and Chicago.

[Update - Oct 23,2012] Meet the SiteGround team!

Review

Sales

I contacted SiteGround by live chat to ask whether or not they offered a money back guarantee. A sales representative was immediately able to assist me and confirm the exact plan details. The sales team member I spoke with was courteous and knowledgeable and offered a coupon discount code for me to use during the sign up process. Excellent sales support!

Setup

SiteGround offers instant setup, so the moment my account was paid for I received an invoice and also a letter welcoming me aboard. The introductory email included information about my hosting plan and instructed me as to where I could find support with SiteGround. Couldn’t have been easier!

Billing

I purchased my hosting plan with a credit card and chose to pay by the year. I was not billed for any services I had not ordered and my bill was accurate and well detailed.

Pricing

SiteGround offers one plan that features unlimited space and bandwidth for $3.95/month. If paid by the month, there is a $14.95 setup fee, but setup is free if paying yearly. SiteGround’s pricing is most certainly low and I would have given them a solid 10 here were it not for the setup fee on monthly accounts.

Reliability

I found SiteGround’s network and server hardware to be extremely reliable. I’ve not had a single instance of downtime caused by network issues or server maintenance. Very reliable!

Help & Support

Support from SiteGround can be found via an online help desk or a toll free telephone number. On average, SiteGround has responded to all of my questions within ten minutes and has gone out of their way to assist me whenever I have called on them.

Uptime

I use a premium service uptime monitoring tool and have not experienced any downtime to speak of with SiteGround. I’ve found their network to be as rock solid as their support team.

Guarantee

  • 99.9% uptime guarantee
  • 30 day money back guarantee

Terms of Service

SiteGround’s Terms of Service are available online.  Highlights include:

  • Terms may change at any time.
  • Backup services are provided, but not guaranteed. 
  • Unpaid account balances will accrue an interest rate of 1.5%.

Bottom Line

Advantages

  • Network is rock solid and reliable.
  • Technical support staff is excellent!
  • Control panel (CPanel) easy to use.
  • Competitive prices
  • Free domain with the purchase of a hosting account.

Disadvantages

  • Accounts paid monthly come with a setup fee.

SiteGround Plans

Linux Hosting Plans:

SiteGround Linux Hosting Plan from:$9.95/mo

E-Commerce Hosting Plans:

SiteGround eCommerce Hosting: Prestashop, ZenCart, osCommerce, Magento, CS-Cart: $6.95/month

Reseller Linux Hosting Plans:

SiteGround Reseller Linux Hosting Plan Only $42/yr per account

Linux Dedicated Server Hosting Plans:

SiteGround Linux Dedicated Server from $179/mo

Mac Hosting Plans:

SiteGround Mac Hosting from $3.95/mon

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SiteGround Coupons & Special Offers

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