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SiteGround Reviews

Contact Provider
Edificio Neptuno, Via Ricardo J. Alfaro
City of Panama, Tumba Muerto
Panama
1-866-605-2484
Expert Rating
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Users' Rating
Billing
Control Panel
Customer Support
Help & Support
Pricing
Reliability
Sales
GuruScore
96%
(523) SiteGround Reviews

SiteGround User Reviews

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Monday, March 20, 2017

Very top-notch support

Rating:
Tech Support
Control Panel
Pricing
Uptime
Software
Customer Support
Security
Advantages: Everytime I eed a help I get very fast and any stop is just handled
Disadvantages: No
Verdict: I have no much experience with hosting, just one before SiteGround and I am very happy to be with SiteGround


Saturday, March 18, 2017

Very prompt response time, excellent service

Rating:
Sales
Setup
Billing
Pricing
Help & Support
Advantages: Honest
Disadvantages: Nothing
Verdict: To be advised, still creating website, but so far so good


Tuesday, March 14, 2017

great!

Rating:
Tech Support
Control Panel
Pricing
Uptime
Software
Customer Support
Security
Advantages: Best Hosting
Disadvantages: Not provided in my language ( French)
Verdict: Excellent support service Hosting recommended


Friday, March 10, 2017

I've had a few issues with my site right in the beginning but I cannot describe how helpful the support team is!

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Support is there for you, through live chat, anytime and in a few seconds you are connected to a great person willing to do anything to make your problems go away.
Disadvantages: You cannot even get mad at their mistakes or mishaps knowing how friendly and helpful the support is.
Verdict: FANTASTIC COMPANY


Tuesday, March 07, 2017

Personable.

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Easy peasy
Disadvantages: I did not find them sooner
Verdict: Looking forward to migrating all my stuff here.


Friday, March 03, 2017

Excellent!

Rating:
Tech Support
Control Panel
Pricing
Uptime
Software
Customer Support
Security
Advantages: Everything
Disadvantages: Nothing
Verdict: No complaints, excellent service.
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Anonymous User

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SiteGround Expert Review- From the Editors

SiteGround was founded in 2004 as a shared web hosting service provider.  The SiteGround of today is a large company with offices in Panama, London and Bulgaria, offering shared, reseller, semi dedicated, dedicated and cloud web hosting services.  SiteGround hosts more than 250,000 domains in five data centers, including Houston, Dallas and Chicago.

[Update - Oct 23,2012] Meet the SiteGround team!

Review

Sales

I contacted SiteGround by live chat to ask whether or not they offered a money back guarantee. A sales representative was immediately able to assist me and confirm the exact plan details. The sales team member I spoke with was courteous and knowledgeable and offered a coupon discount code for me to use during the sign up process. Excellent sales support!

Setup

SiteGround offers instant setup, so the moment my account was paid for I received an invoice and also a letter welcoming me aboard. The introductory email included information about my hosting plan and instructed me as to where I could find support with SiteGround. Couldn’t have been easier!

Billing

I purchased my hosting plan with a credit card and chose to pay by the year. I was not billed for any services I had not ordered and my bill was accurate and well detailed.

Pricing

SiteGround offers one plan that features unlimited space and bandwidth for $3.95/month. If paid by the month, there is a $14.95 setup fee, but setup is free if paying yearly. SiteGround’s pricing is most certainly low and I would have given them a solid 10 here were it not for the setup fee on monthly accounts.

Reliability

I found SiteGround’s network and server hardware to be extremely reliable. I’ve not had a single instance of downtime caused by network issues or server maintenance. Very reliable!

Help & Support

Support from SiteGround can be found via an online help desk or a toll free telephone number. On average, SiteGround has responded to all of my questions within ten minutes and has gone out of their way to assist me whenever I have called on them.

Uptime

I use a premium service uptime monitoring tool and have not experienced any downtime to speak of with SiteGround. I’ve found their network to be as rock solid as their support team.

Guarantee

  • 99.9% uptime guarantee
  • 30 day money back guarantee

Terms of Service

SiteGround’s Terms of Service are available online.  Highlights include:

  • Terms may change at any time.
  • Backup services are provided, but not guaranteed. 
  • Unpaid account balances will accrue an interest rate of 1.5%.

Bottom Line

Advantages

  • Network is rock solid and reliable.
  • Technical support staff is excellent!
  • Control panel (CPanel) easy to use.
  • Competitive prices
  • Free domain with the purchase of a hosting account.

Disadvantages

  • Accounts paid monthly come with a setup fee.

SiteGround Plans

Linux Hosting Plans:

SiteGround Linux Hosting Plan from:$9.95/mo

E-Commerce Hosting Plans:

SiteGround eCommerce Hosting: Prestashop, ZenCart, osCommerce, Magento, CS-Cart: $6.95/month

Reseller Linux Hosting Plans:

SiteGround Reseller Linux Hosting Plan Only $42/yr per account

Linux Dedicated Server Hosting Plans:

SiteGround Linux Dedicated Server from $179/mo

Mac Hosting Plans:

SiteGround Mac Hosting from $3.95/mon

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SiteGround Coupons & Special Offers

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