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SiteGround Reviews

Contact Provider
Edificio Neptuno, Via Ricardo J. Alfaro
City of Panama, Tumba Muerto
Panama
1-866-605-2484
Expert Rating
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Users' Rating
Billing
Control Panel
Customer Support
Help & Support
Pricing
Reliability
Sales
GuruScore
96%
(590) SiteGround Reviews

SiteGround User Reviews

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Monday, October 23, 2017

Fantastic Customer Service

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Super quick in sorting my problem and getting my site back online after a violation.
Disadvantages: With honesty, I have nothing but positives to say about my whole experience to date with SiteGround.
Verdict: Fantastic service. My site was violated and taken offline. I contacted CS via live chat and spoke with Kostadin A. Within minutes, my sites were back up and running and all issues were sorted. To top this, he was extremely friendly and took time to make sure that everything I needed was being sorted out. Incredible service. Well done Site Ground.


Saturday, October 21, 2017

Excellent Supporting Team

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Professional
Disadvantages: Pricey
Verdict: Their supporting team is the best we have seen. We don’t need to worry about our backend. Good job! https://www.nicobros.com


Wednesday, October 18, 2017

Awesome support

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Always helpful and nice. Really go above and beyond on the time.
Disadvantages: None
Verdict: I use for all my sites and refer them to at anyone looking for a reliable host with kick ass support that does not nickle and dime you for 2 minutes worth of questions.


Sunday, October 15, 2017

Extremely supportive!

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: Her patience and guidance, clear and supportive
Disadvantages: For the price I pay I would appreciate to have cloudflare plus.
Verdict: Yoana did a great job walking me through to speed up my site!


Thursday, October 12, 2017

Awesome help, as always!

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: helpful, nice
Disadvantages: no problems in several years of being a customer
Verdict: Highly recommend for all my website installations. They are always fast, polite and helpful. Siteground keeps my web dev't agency working.


Wednesday, October 11, 2017

Awesome!!

Rating:
Sales
Setup
Billing
Pricing
Reliability
Help & Support
Uptime
Advantages: couldn't say great anymore. Too great!
Disadvantages: nothing dude
Verdict: It's easy to use siteground services, more importantly, 24/7 help services is awesome!
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SiteGround Expert Review- From the Editors

SiteGround was founded in 2004 as a shared web hosting service provider.  The SiteGround of today is a large company with offices in Panama, London and Bulgaria, offering shared, reseller, semi dedicated, dedicated and cloud web hosting services.  SiteGround hosts more than 250,000 domains in five data centers, including Houston, Dallas and Chicago.

[Update - Oct 23,2012] Meet the SiteGround team!

Review

Sales

I contacted SiteGround by live chat to ask whether or not they offered a money back guarantee. A sales representative was immediately able to assist me and confirm the exact plan details. The sales team member I spoke with was courteous and knowledgeable and offered a coupon discount code for me to use during the sign up process. Excellent sales support!

Setup

SiteGround offers instant setup, so the moment my account was paid for I received an invoice and also a letter welcoming me aboard. The introductory email included information about my hosting plan and instructed me as to where I could find support with SiteGround. Couldn’t have been easier!

Billing

I purchased my hosting plan with a credit card and chose to pay by the year. I was not billed for any services I had not ordered and my bill was accurate and well detailed.

Pricing

SiteGround offers one plan that features unlimited space and bandwidth for $3.95/month. If paid by the month, there is a $14.95 setup fee, but setup is free if paying yearly. SiteGround’s pricing is most certainly low and I would have given them a solid 10 here were it not for the setup fee on monthly accounts.

Reliability

I found SiteGround’s network and server hardware to be extremely reliable. I’ve not had a single instance of downtime caused by network issues or server maintenance. Very reliable!

Help & Support

Support from SiteGround can be found via an online help desk or a toll free telephone number. On average, SiteGround has responded to all of my questions within ten minutes and has gone out of their way to assist me whenever I have called on them.

Uptime

I use a premium service uptime monitoring tool and have not experienced any downtime to speak of with SiteGround. I’ve found their network to be as rock solid as their support team.

Guarantee

  • 99.9% uptime guarantee
  • 30 day money back guarantee

Terms of Service

SiteGround’s Terms of Service are available online.  Highlights include:

  • Terms may change at any time.
  • Backup services are provided, but not guaranteed. 
  • Unpaid account balances will accrue an interest rate of 1.5%.

Bottom Line

Advantages

  • Network is rock solid and reliable.
  • Technical support staff is excellent!
  • Control panel (CPanel) easy to use.
  • Competitive prices
  • Free domain with the purchase of a hosting account.

Disadvantages

  • Accounts paid monthly come with a setup fee.

SiteGround Plans

Linux Hosting Plans:

SiteGround Linux Hosting Plan from:$9.95/mo

E-Commerce Hosting Plans:

SiteGround eCommerce Hosting: Prestashop, ZenCart, osCommerce, Magento, CS-Cart: $6.95/month

Reseller Linux Hosting Plans:

SiteGround Reseller Linux Hosting Plan Only $42/yr per account

Linux Dedicated Server Hosting Plans:

SiteGround Linux Dedicated Server from $179/mo

Mac Hosting Plans:

SiteGround Mac Hosting from $3.95/mon

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SiteGround Coupons & Special Offers

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