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SoftSys Hosting Reviews

Contact Provider
36 South 18th Avenue, Suite D
Brighton, CO 80601
United States
1-303-997-1746
Expert Rating
Pricing
Uptime
Sales
Help & Support
Setup
Reliability
Billing
Users' Rating
Bandwidth
Customer Support
Features
Performance
Pricing
Security
Uptime
GuruScore
97%
(2) SoftSys Hosting Reviews

SoftSys Hosting User Reviews

1 


Monday, January 1, 1900

Good overall windows hosting

Rating:
 Bandwidth
Pricing
Uptime
Customer Support
Security
Performance
Features
Advantages: Strong infrastructure, good value for money, fast support (10-15 minutes), expert team, high performance servers
Disadvantages: Scheduled maintenance only announced through RSS feed.
Verdict:

I've been with Softsys for more than a year now, overall I'm pretty happy with them. I hope they would send an email for scheduled maintenance though.

1 

Anonymous User

Skip Navigation Links. As simple as ... 1 2
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SoftSys Hosting Expert Review- From the Editors

Softsys Hosting was founded in 2006 (under the domain softsys.org) and has been catering to MS Windows shared and reseller hosting clients ever since.  Softsys is also recommended by Microsoft as a reliable VPS provider. Softsys Hosting operates more than 4,500 of websites out of the Handy Networks data center in Denver, CO.

Review

Pricing
Softsys Hosting offers a remarkable value for Windows customers. A starter plan (1gb space/10gb bandwidth) runs just $3.50 per month, making Softsys one of the lowest Windows web hosting companies in the industry.

Uptime
I employ a premium uptime monitor to keep track of my websites and have not experienced any downtime, with the exception of the hardware failure mentioned above. The Softsys network has been reliable and speedy during my stay.

Sales
I contacted SoftSys by email to inquire about the purchase of a shared web hosting plan and received detailed answers to my inquiry within approximately twenty minutes. I found the SoftSys Hosting sales representative to be considerate and very helpful.

Help & Support
Softsys Hosting offers customer support by email, ticket system, Twitter, MSN Chat, and an online forum. General emergencies can also be addressed by telephone. Softsys excels at customer service and I found them to offer topnotch, personalized help at each and every turn. Softsys was able to address my hosting questions as well as assist me with general website issues. It takes 10 minutes on average for Softsys to respond to an email or Trouble Ticket question. Can’t say enough about the excellent support!

Setup
The signup process with Softsys Hosting takes no more than a few moments. After paying for my account by credit card, I received a warm welcome email detailing my account information. Account setup is instantaneous and I was able to access my web hosting account almost immediately after payment.

Reliability

I had only one instance of downtime related to hardware failure with SoftSys. During that one hour period, Softsys sent timely emails letting me know the status of the issue at hand and when I could expect my websites back online. The situation was resolved within one hour and I’ve not experienced any further trouble.

Billing
Customers are able to pay for hosting accounts at Softsys on a quarterly, 6 month or yearly basis. I paid for my account quarterly and was never charged for extraneous features or services I had not ordered. Softsys also offers the ability to upgrade or downgrade accounts at any time and that billing process also works smoothly.

Guarantee

  • 99.9% uptime guarantee
  • 15 day money back guarantee

Terms of Service

The Terms of Service for Softsys are available online.  Highlights include:

  • No SPAM, chain letters or pyramid schemes by email allowed.
  • User responsible for completing website backups.
  • Accounts in violation of Terms of Service will be terminated.

Bottom Line

Advantages

  • Inexpensive.
  • Superb 24/7 support teams!
  • Reliable network.
  • Attentive staff.
  • Excellent server security.

Disadvantages

  • Control panel a little slow and clunky, but easy to learn.
  • No toll-free telephone support.

SoftSys Hosting Plans

Windows Hosting Plans:

SoftSys Windows Shared Plans starting $3.50/m

Virtual Private Server Plans:

Windows VPS (Hyper-V) with DotNetPanel starting $14.95/m

Dedicated Servers Hosting Plans:

SoftSys Windows Dedicated Server, Intel Xeon 3060 (Dual Core): $115/mon

Cloud Windows Hosting Plans:

SoftSysHosting Windows Cloud VPS from $37.49/m

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SoftSys Hosting Coupons & Special Offers

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