WinHost Reviews

Contact Provider
1308 E. Colorado Blvd # 280
Pasadena, CA 91106
United Stated
(310) 496-0119
Expert Rating
Pricing
Uptime
Sales
Help & Support
Setup
Reliability
Billing
Users' Rating
Bandwidth
Customer Support
Ease of use
Pricing
Security
SEO Friendliness
Uptime
GuruScore
92%
(2) WinHost Reviews

WinHost User Reviews

1 


Wednesday, June 06, 2012

Unbelievable response time

Rating:
Bandwidth
Pricing
Uptime
Customer Support
Ease of use
SEO Friendliness
Security
Advantages: Customer service Reliability
Disadvantages: None
Verdict: Unbelievable response time on problems. I submitted a problem via email I was having with my site and it took them 13 minutes to respond and resolve the issue...13 minutes!
1 

Anonymous User

Skip Navigation Links. As simple as ... 1 2
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WinHost Expert Review- From the Editors

WinHost opened their doors for business in 2009 and currently hosts more than 11,000 domain names from a data center in California. WinHost supports the Microsoft/ASP.net platform, and offers shared hosting packages, domain names and SSL certificates.

Review

Pricing

I signed up for a WinHost Basic account. This plan affords 2 gigabtyes of space and 50 gigabytes of bandwidth for an advertised price of $4.95/month. Even better, because WinHost offers two months free when paying yearly, the plan actually runs just $4.13 a month. Compared with other Windows hosts, WinHost easily offers some of the lowest prices out there.

Uptime

I use a premium uptime monitor that indicated WinHost was reliable, holding a general uptime of 99.97% over a one year time period.

Sales

WinHost sales support takes place via email. I emailed WinHost on four consecutive days and had a response each time, though some answers were slow in arriving. Sales reps were thorough, well educated and didn’t try to upsell or convince me to buy. While I was impressed with the sales team as a whole, I was disappointed that some answers took more than 24-hours to reach me.

Help & Support

Support at WinHost comes by email or help desk. Representatives normally respond in only a few moments and are always quick and efficient. There is no phone or live chat support, though there is an active community forum where support questions are also addressed.

Setup

Signing up for a new hosting account with WinHost involves filling out an online order form and entering in your credit card details. The process was easy-to-complete and straight forward. My only gripes here are that PayPal was not accepted, and my welcome email and invoice took several hours to arrive. When handing over money online to strangers, even a legitimate company, that kind of wait can be nerve-wracking. To their credit, WinHost orders go through very rigid fraud prevention screenings, and this could easily have been the reason for the wait. Even so, it would have been nice to have received an invoice or acknowledgement of order immediately.

Reliability

I held an account with WinHost for a period of one year. I never had a spot of trouble with hardware and only suffered minor network latency issues on two occasions. My only complaint here is that WinHost does not notify customers when routine maintenance or reboots will be taking place. Customers must check the company forum for such news.

Billing

I was billed correctly by the WinHost billing department, never being charged for features or services I didn’t ordered. Cancelling a hosting account is just as simple.

Guarantee

  • 99.9% uptime guarantee
  • 30 day money back guarantee

Terms of Service

You can find the Terms of Service for WinHost online.  Highlights include:

  • Service credits are issued for downtime that exceeds allowable amount.
  • Account cancellation must be done through customer control panel.
  • No excessive CPU usage allowed.
  • Spamming, hosting illegal files and adult material not permitted.

Bottom Line

Advantages

  • Solid uptime!
  • Excellent custom control panel.
  • Inexpensive plans.
  • Good affiliate program.

Disadvantages

  • No monthly plans available.
  • No phone or live chat support.
  • Must pay with credit card. (No money orders or PayPal accepted.)

WinHost Plans

Windows Hosting Plans:

WinHost BASIC Plan: $4.95/mo
WinHost MAX Plan: $9.95/mo
WinHost ULTIMATE Plan: $19.95/mo

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WinHost Coupons & Special Offers

    2 Months Free Every Year and No Setup Fees

    Get 2 moths free and no setup fees when you signup for 1 year with WinHost.
Go to the provider's website to learn more.