ZNetLive Reviews

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69%
(3) ZNetLive Reviews

ZNetLive User Reviews

1 


Thursday, June 30, 2016

Great services.

Rating:
Tech Support
Control Panel
Pricing
Uptime
Software
Customer Support
Security
Advantages: support and services
Disadvantages: Nothing
Verdict: After some unexpected bad experiences I found Znetlive and haven't looked at anything else since. I'm using their shared hosting plan since last year and I've not faced any downtime & even the maintenances of less than a minute are reported beforehand. Excellent support and a great provider. Well done guys.


Tuesday, August 21, 2012

Worst web-host ever.

Rating:
Tech Support
Control Panel
Pricing
Uptime
Software
Customer Support
Security
Performance
Advantages: price
Disadvantages: uptime, malware, slow support, load-times,
Verdict: Worst web-host ever. And I say this after being with them for several years. The uptime is terrible, my website is never available without interruptions, my files were deleted since 'there was malware found on the site' even though I hadn't changed any files and had changed passwords twice. Some Wordpress plugins didn't work, xmlrpc didn't work, DNS changes were not effected for a week, live-chat support's response every time is "sir, please raise a ticket", and even with a ticket nothing gets resolved. Moving to hostgator and paying them 3x the price, but at least I will have a site that exists, doesn't vanish suddenly, and doesn't have me worrying every day. Good riddance. And a good lesson learnt.
1 

Anonymous User

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ZNetLive Expert Review- From the Editors

101 E. Park Blvd
Plano on Park, Suite 600
Plano, TX, 75074
(214)347-4638

ZNetLive.com is the sister company of ZNet Technologies, a well established host in the Asian market. With offices in Texas, ZNetLive maintains servers in many data centers in India, the United States, United Kingdom and Asia. ZNetLive offers shared Linux web hosting, reseller hosting, virtual private servers and dedicated servers.

Review

Sales

ZNetLive is happy to take your sales questions by live chat, telephone and email. I spoke with both phone and email representatives, and found ZNetLive to be well staffed with employees who had no trouble answering my many questions. Sales members were polite and happy to help, but never pushy. Just the way it should be!

Setup

New account sign-ups happen online from the ZNetLive website. The process was simple and straightforward, though not without error. I was interested in ZNetLive’s smallest Linux hosting plan and I wanted to pay monthly, which the main page of the ZNetLive website told me I could do. Upon getting to the payment screen, however, I learned that I had to pay my entire hosting bill at least one year in advance. I attempted to contact ZNetLive by live chat to clear up the matter, but they were unavailable and I never received an answer to my email inquiry. On the plus side, I received a welcome letter from ZNetLive with my account details just seconds after paying, and I was able to get my website online within moments.

Billing

Payments can be made to ZNetLive by PayPal or EBS. My bill was spot-on and I never had any trouble with the billing department.

Pricing

ZNetLive offers three shared hosting plans, all offering unlimited space and bandwidth. The only difference between accounts is how many domains you’re allowed to host in your space. The smallest plan, Plant, runs $6.95 a month if paying one year in advance. ZNetLive’s pricing structure is about average.

Reliability

My ZNetLive hosting server was reliable, never suffering any failure over a one year period.

Help & Support

Hosting support is offered by telephone, live chat, email and a trouble ticket system. Phone support is fast and easy to use, though ZNetLive does not have a toll-free telephone number. Live chat support was spotty. More often than not, live chat was simply unavailable. Trouble tickets and emails were usually handled in under an hour, though there were a few instances where my non-emergency tickets took seven hours or longer to be answered.

Uptime

My uptime monitor showed that ZNetLive maintained a 99.94% uptime record over a one year period.

Guarantee

  • 99.9% uptime guarantee.
  • 45 day money back guarantee.

Terms of Service

Highlights of ZNetLive’s terms of service include:

  • No ponzi schemes, chain letters or pyramid schemes.
  • Spam forbidden and punishable by law and a $250 fine.
  • Zero tolerance policy; all terms of service violators will have their accounts suspended.
  • No IRC bots allowed. 

Bottom Line

Advantages

  • Servers are impressively fast and reliable.
  • cPanel control panel.
  • Strong affiliate program.
  • Solid uptime.

Disadvantages

  • Live chat not available 24/7.
  • Monthly payment options not available.
  • No toll-free telephone support.

ZNetLive Plans

Linux Hosting Plans:

ZNetLive Linux Shared Hosting plans from $4.95/mo

Reseller Linux Hosting Plans:

ZNetLive Linux Reseller Hosting plans from $22.95/mo

Linux VPS Hosting Plans:

ZNetLive Linux VPS Hosting plans from $40/mon

Linux Dedicated Server Hosting Plans:

ZNetLive Linux Dedicated Server plans from $249/mo

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