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Become a Web Hosting Reseller Expert

Published on 6/21/2011 by

..before you even have your first customer

Reseller hosting is a type of web hosting where one person buys space and bandwidth from a web hosting company (in the form of a reseller hosting plan) with the sole intent of reselling those resources to other people. Many well known hosting companies got their start in the hosting business by beginning as resellers. Resellers operate their hosting business without all the pressure and responsibility of managing a hosting server. Have you ever thought about becoming a hosting reseller yourself? Here’s how you can become a web hosting reseller expert before you even have a customer.

Find a mentor

The best way to learn anything is to take a hands-on approach. Finding a mentor to help introduce you to the hosting business is one of the easiest ways to learn the ins and outs of the hosting business. Mentors will be able to teach you things you’d otherwise have to learn on your own, such as:

  • How to work with control panels.
  • How to deal with customers.
  • How and when to bill clients.
  • What to do about spammers.
  • How to write a Terms of Service contract.
  • Where to register your business.
  • When to suspend a customer.
  • How to find customers.
  • How to price hosting packages so that you make a profit.

You can find a mentor by visiting web hosting forums and blogs or by talking to your current host.

Take a part-time job with a hosting company

Many, many hosting companies have open, entry-level positions that will enable you to learn firsthand what it takes to run a successful business. Such jobs will put you right in the thick of things answering customer service questions, helping clients get their websites online and troubleshooting problems that arise on a day-to-day basis. You can find current job offerings at WebHostingTalk.com, on Craigslist or on WebHostingJobs.com.

Read the experts

Current and past web hosting company owners can be a solid source of wisdom, giving you an inside peek into what it takes to get started in the hosting business. Read web hosting blogs and spend time on hosting forums and technology websites.

Read hosting reviews

Your uptime and reputation will depend in large part on that of the web hosting company you choose to purchase a reseller hosting plan from. Choose wisely by reading hosting reviews.

Practice makes perfect

When you feel like you’ve learned all there is to know, practice your skills before opening up shop. Invest in a small reseller hosting account and invite friends and family members to test your services. Second eyes will be able to tell you all kinds of things you hadn’t considered, like:

  • Is my pricing structure reasonable?
  • Am I patient enough to deal with angry customers?
  • Does my host offer reliable services?
  • Do I know how to change nameservers and can I explain it to someone else?
  • What’s my refund policy?

Starting your own reseller business can be a fun, profitable adventure…but only if you’re prepared. Learn as much as you can before you open up shop and who knows, maybe someday you’ll be behind one of the Internet’s best and brightest hosting companies.